GCP Strategies is committed to protecting and respecting your privacy

This policy states what happens when you contact us via our website, by email or by phone, and when you decide to enter into a therapeutic contract with us

Please read carefully and ask any questions at your first session or via email

GCP’s website is easy to navigate, the only place your data will be collected is through the contact form – which is SSL protected, so fully encrypted, as is the rest of our website

If you do decide to come for SEMH Sessions with GCP Strategies, we will also hold your personal data in the form of a contact details form and terms and conditions

This policy, therefore sets out the basis on which any personal data collected from you, or that you provide to us, will be processed by us

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting www.gcpstrategies.co.uk, you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679)) , the data controller is GCP Strategies

 

Secure Storage

Your details will be stored and kept securely and confidentially in a safe filing system in a locked office and will be deleted 6 months after we end sessions. If we pause sessions to accommodate other agencies, your information will still be held by GCP until such time that the working relationship is ended. Printed off forms will be shredded and discarded

The documents are kept in a password protected laptop that is only used by Gabrielle

 

Information we may collect from you

We may collect and process the following data about you:

 

Information provided by you

You may provide information about yourself by filling in forms on this website or by corresponding with us by phone or email, and other.

This includes information you provide when you send a message through our contact form, and when you report a problem with our site.

The information you provide may include but not be limited to, your name, address, e-mail address and phone number

 

Information we collect about you

NOTE: Our website is hosted by wix.com, and they have informed us that our website won’t collect any other data from you but the data found on our contact form. Nevertheless, in their privacy policy, they state that this is the type of information they might collect.

 technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

 information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number

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 Information we receive from other sources

 We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them

 

Uses made of the information

We use information held about you in the following ways:

 

Information you provide, and information we collect about you

We will use this information to carry out any professional and contractual obligations during our SEMH Sessions

This includes:

 Contracting and ensuring the terms found in the contract are upheld by both parties.

 In case of emergencies or where disclosure might be necessary – we will contact your GP or next of kin in these cases, always with your knowledge and consent UNLESS it is a case of terrorism or money laundering, which by law we must report without the need for consent

 

Information we receive from other sources

This might only be the case when referred by EAPs or other third parties. The data will be handled safely as above

 

Disclosure of your information

We will not share your personal information with anyone else, unless there is a duty to disclose in order to comply with any legal obligation (terrorism alerts, money laundering, safeguarding of a child/young adult)

If any other party should be involved in your case, initials or aliases can be used and held by the same privacy, data protection and confidentiality clauses as described here and in our contract

 

Where we store your personal data

The data collected will be kept in a password protected electronic system, in a password protected document and discarded once our professional relationship has ended

 

Access to information

The current Act gives you the right to access information held about you

Your right of access can be exercised in accordance with the Act

 

Right to Access

You have the right to ask for a copy of your personal information, free of charge, in an electronic or paper format 

You also have the right to ask us to amend or change any incorrect information about you

 

Right to be forgotten

You have the right to ask us to delete any information held about you, including personal information that is no longer relevant to original purposes – for example when our working relationship has ended or if you wish to withdraw consent

In all cases and when considering such requests, these rights are obligatory unless it’s information that we have a legal obligation to retain

 

Data Portability

You have the right to receive your personal information as previously provided, and to transfer this information to another party